Return Policy

Last Updated: July 2026

At GaonSe, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return or exchange in accordance with the policy below.

Return Eligibility

We offer returns or exchanges within 5 days from the date of delivery.

If more than 5 days have passed since your purchase, unfortunately we cannot offer a return, exchange or refund.

To be eligible for a return or exchange:

• The product must be unused and in the same condition as received.
• The product must be returned in its original packaging.
• The item must not be purchased under a non-returnable or final sale offer.
• The product should not be damaged due to customer misuse.

Products Not Eligible for Return

• Perishable food products after delivery.
• Milk, curd, paneer and other dairy products.
• Fresh fruits and vegetables.
• Flowers and other highly perishable goods.
• Products marked as "Non-Returnable".
• Items damaged due to improper handling by the customer.

Return Process

• Submit a return request within 5 days of delivery.
• Our support team will review your request.
• The seller or our team may inspect the returned product.
• You will receive an email or phone confirmation after inspection.
• If approved, your replacement or exchange will be processed according to our policies.

Inspection & Approval

All returned products are inspected after they are received. Approval of a return, replacement or exchange depends on the condition of the product and compliance with this Return Policy.

GaonSe reserves the right to reject return requests that do not meet the above conditions.

Need Help?

If you have any questions regarding returns or exchanges, please contact us:

GaonSe
Nohar Road, Ward No. 16
Ellenabad, Sirsa
Haryana, India

Phone: +91 9253308116
Website: https://gaonse.in